Privacy Policy
SchoonWerk Solutions ("we," "us," or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you use our online platform and services related to commercial cleaning, industrial cleaning, window cleaning, floor maintenance, waste management, and sanitization services.
Information We Collect
We collect personal information that you voluntarily provide to us when you engage with our services or interact with our online platform. This information may include your name, contact details, address, payment information, and any other data necessary to provide and manage our services effectively.
We may also collect information automatically through your use of our website, including device information, IP address, and browsing behavior, using cookies and similar technologies to improve your experience.
Use of Personal Data
Your personal data is used to:
- Provide, operate, and maintain the services you request.
- Manage and process service agreements and payments.
- Communicate with you about service updates, offers, and other relevant information.
- Ensure compliance with legal obligations and protect our legal rights.
- Improve our services and user experience.
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent to the processing for specified purposes.
- Performance of a contract to which you are a party.
- Compliance with a legal obligation.
- Legitimate interests pursued by us, such as service improvement and fraud prevention.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with trusted service providers and partners who assist us in delivering our services, under strict confidentiality and data protection agreements. We may also disclose your information where required by law or to protect our legal rights.
International Data Transfers
Your data may be stored and processed within the European Economic Area (EEA). If any transfer outside the EEA occurs, it will be conducted in compliance with applicable data protection laws to ensure adequate safeguards are in place.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data when it is no longer necessary.
- Object to or restrict processing of your data.
- Request data portability if applicable.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority if you believe your data is not processed in compliance with the law.
To exercise your rights or make inquiries about your personal data, you may contact us by written communication sent to our company address.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance your user experience, analyze site traffic, and provide personalized content. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our platform with the revised date indicated.
Contact Information
SchoonWerk Solutions
18 Van Vollenhovenstraat
2nd Floor
3072 HX Rotterdam
South Holland
Netherlands
We encourage you to contact us via mailed correspondence at the address above for any privacy-related questions or requests.